HP Care Pack Active Care Hardware Support With Accidental Damage Protection - 5 Year - Service
Caractéristiques techniques en un clin d’œil
- Gives you complete peace of mind and confidence in your results
- Features Accidental Damage Protection service that helps you handle any mishaps
Connaître son équipement
Aperçu
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Avantages
Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Fonctionnalités
HP Active Care with Accidental Damage Protection (ADP)