Fellowes AutoMax 500CL - destructeur de documents
Mfg # 4655301
CDW # 4543928
| UNSPSC 44101603
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Fellowes AutoMax 500CL - shredder is rated
2.00 out of
5 by
2.
Rated 5 out of
5 by
JordanP from
Terrible Product!
We purchased this product for our agency's office. We have had nothing but issues since purchase date. The product jams, does not open the feeder door, requires soft and hard resets, etc. More often than not, it jams itself if items are stapled together - even a few pages. You cannot feed more than 20 pages. This is NOT time saving in the least. We would rather hand feed the papers ourselves. We noticed you have to "fluff" the pages. If they are from a pile, it sucks them all in and jams. If you are looking to shred one post-it at a time and undo staples before shredding, buy this product! If you want to get on your back and find a pencil to reset this product after every feed, BUY THIS PRODUCT. Customer service is NOT helpful! Instead of working with us on our product struggles, they recommend we hard reset it each time. Convenient..... We deeply regret spending the amount of money on this product and brand and will not purchase or recommend again!
Date published: 2019-11-06T00:00:00-05:00
Rated 5 out of
5 by
FellowesUser1234 from
First Time
This is the first time our company got a 'big' shredder and a couple of months after receiving this we had to report an issue with constant jamming and they sent a new one. This second one again after a matter of months is causing us issues and we are awaiting an engineer. Not totally confident in the Fellowes right now but hopefully the engineer can fix it. They have been very quick with responding and resolving which is great :)
Date published: 2017-01-25T00:00:00-05:00