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Xerox VersaLink C405DN - imprimante multifonctions - couleur
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Xerox VersaLink C405DN - multifunction printer - color is rated4.02 out of5 by107.
Rated 5 out of 5 by from Unable to UseWe received the unit fairly quickly and it was easy to set up. Unfortunately, we can only use it to print, our tech team has been attempting to fix the issues but so far no luck. At this point we are pretty close to returning everything.
Date published: 2017-06-28T00:00:00-04:00
Rated 5 out of 5 by from Not quite ready for prime timeI was looking for a new printer to replace my workhorse Phaser 6180. That printer served tirelessly for over 12 years and only really needed to be replaced because Xerox stopped updating the firmware, rending it vulnerable to certain early SMB protocol security shortcomings. I was drawn back to Xerox because of this quality and my local dealer recommended the C405DN. Sadly, this is no 6180. First off, it’s slow. Slow to boot up. Slow to wake from standby. Slow to begin printing. Once printing finally begins the PPM and resolution are fine, but there are a growing handful of items that are just driving me crazy, and a few of these seem to have shown up for other purchasers. It seems to just fall offline while in standby (without wireless interruption and even though it’s actually hardwired into the same router as my computer) and has to be power cycled to recover. I’ve had situations where I power cycled it to bring it back on line, and got a single 2-page job printed before it fell offline again. I can’t seem to find a setting that allows me to stop the power button from blinking while on standby (the Phaser had a single steady light on a “Wake” button). The touch menu freezes several times a day (i.e. won’t respond to any menu selection – including “Reset”) and the unit has to be power cycled to recover. Configuring a paper tray to hold legal size paper apparently requires the tray to physically stick out from the unit. No documentation (printer or tray) shows this. Basic settings like paper size and quality (e.g. plain vs recycled) can’t seem to be changed in any simple, intuitive way, like selecting Device > Paper Trays. All in all, it’s just a fussy unit – not at all what I was expecting at this price point, and I miss the simplicity and reliability of the Phaser.
Date published: 2020-03-20T20:26:31-04:00
Rated 5 out of 5 by from This is the printer to get for your business!Xerox is the way to go. I had a business laser HP. This is much faster and the ink quality is better. Big difference in memory!
Date published: 2020-03-12T12:43:52-04:00
Rated 5 out of 5 by from We are very happy with our PrinterThis printer is a nice upgrade from our previous office printer. We print about 500 pages per week in our small law office, and are consistently pleased with the VersaLink's quality and speed. We are able to print, copy, and scan using our wireless connection to our laptop computers.
Date published: 2019-06-02T00:00:00-04:00
Rated 5 out of 5 by from A useful office resourceThe VersaLink C405 has helped our workgroup increase productivity by providing multiuser document scanning and scan-to-email access in addition to quality printing of documents in color. Setup was straightforward and our staff likes the ease of use.
Date published: 2017-12-22T00:00:00-05:00
Rated 5 out of 5 by from For its price, this product beats the competitionThis product excels in performance and features. It is capable of doing virtually everything that a small business office would need, except perhaps for washing the dishes--and I'm not even sure it can't, since I haven't had time to read the entire owner's manual yet. The quality and speed of its printing is top notch. And if that weren't enough, the price made it quite affordable. My only complaint--if I had to make one--is that it has so many features that configuring some of them can be challenging without the help of technical support. Fortunately, I found them up to the task.
Date published: 2019-02-10T00:00:00-05:00
Rated 5 out of 5 by from This product is very versatileThis printer puts out very quality printing. The scanner is easy to use. The toner is a bit on the expensive side but it lasts for a very long time. It is much better than our last printer.
Date published: 2018-11-21T00:00:00-05:00
Rated 5 out of 5 by from This product has great features.Love this product. Would buy again!
Date published: 2018-07-30T00:00:00-04:00
Rated 5 out of 5 by from Ease of useThe office use of this product is great. Simple to use and great quality prints!
Date published: 2019-04-10T00:00:00-04:00
Rated 5 out of 5 by from Clear, Clean PrintingThe Versalink C405 is a solid printer. I have had this printer for about three months now and I am happy so far with its performance. It can handle big print jobs without overheating or problems. The color is true and the print quality is clean and clear. The jams that I have had have been easy to fix and then the printer is back to work. The only issues I have are small - there can be a definite lag time between pushing print on my computer and the printer actually beginning. Not a big deal though. Also, from what I can tell, the printer will only print on one side, but I am able to do two-sided copying. Overall, I think that this is a quality printer.
Date published: 2019-04-01T00:00:00-04:00
Rated 5 out of 5 by from Xerox has done goodOur overall experience with Xerox products has been good, and the Xerox VersaLink C405 has been good on average to us, there have been some faulty parts like the rollers but it's the same issues we had on the Xerox 6605 and are all fixable. The fuser seems to also cause some problems but out of 8 printers we had only 1 have that issue so it could have just been a faulty fuser. Using it is easy, but there are some tasks like scanning that have some issues with different computers. It's a good printer with toner and has lowered our cost on toner drastically compared to the 6605.
Date published: 2019-02-06T00:00:00-05:00
Rated 5 out of 5 by from This copier works great!We needed a quicker printer and this one fit the bill. Colors are beautiful and the double sided feature works great. Only issue is with some of the online features, we struggle with signing in right each time! But overall, we love this copier!
Date published: 2018-11-21T00:00:00-05:00
Rated 5 out of 5 by from This product is very difficult to use.Very difficult to set up and use which is a shame because the print quality it outstanding.
Date published: 2019-01-21T00:00:00-05:00
Rated 5 out of 5 by from great quality, hard to set-upOnce you get this set-up, print quality and speed is great. However, getting scanning and email features configured was not easy. Spent over 4 hours with help desk.
Date published: 2017-07-27T00:00:00-04:00
Rated 5 out of 5 by from The machine is quiet and fast.It is a good machine but it has some paper jam issues. I have had the machine 2 mos and the tech has been out multiple times. I like the print quality and the ease of operation.
Date published: 2019-02-11T00:00:00-05:00
Rated 5 out of 5 by from All Things to Most PeopleThe Versalink has been a workhorse for our company. We have used it for various projects with various stocks of paper. The color quality and match is key for us and our designers and account reps. use it most often. Thank you XEROX!
Date published: 2019-05-02T00:00:00-04:00
Rated 5 out of 5 by from overall good.So far the machine is excellent. I have not had it long enough to give a true reliability rating.
Date published: 2017-11-02T00:00:00-04:00
Rated 5 out of 5 by from So far, everything has been realy good.The one thing I do not like is the second tray which sticks out and does not go flush with the machine. Also, I understand there was a cover for the part that sticks out, but it was not in the package. I returned the tray and decided to just change the paper when I need legal.
Date published: 2017-10-09T00:00:00-04:00
Rated 5 out of 5 by from Good features wtih great flexiblityTouch screen so far has been great - able to do a lot of features that I didn't think would be present. Works well with networked computers and wifi (secured) system.
Date published: 2017-05-31T00:00:00-04:00
Rated 5 out of 5 by from Great product, challenging setupI love the MFP. Great quality and speed. Has every function I could possibly need and then some. My only issue, and mostly my doing, was the setup. Initially it's a snap, but since I didn't buy it directly from Xerox, I am having trouble getting extra things set. getting better though.All around, a great product for the price.
Date published: 2017-07-25T00:00:00-04:00
Rated 5 out of 5 by from very fast printingPrinter/fax is very fast at printing, easy as far as faxing, but setting up the email options; not so easy.... The ink is expensive, you can only use xerox ink and it's hard to find in my area.
Date published: 2019-04-04T00:00:00-04:00
Rated 5 out of 5 by from Great upgradeThis combination is a great upgrade from the dinosaur that we acquired at take over. At times it can be a bit testy but overall it gets the job done.
Date published: 2019-06-06T00:00:00-04:00
Rated 5 out of 5 by from good replacement for the solid ink printers.Over all a good printer. As with any new device there is a learning curve.
Date published: 2017-10-25T00:00:00-04:00
Rated 5 out of 5 by from An excellent printer, scanner, copier and faxThe VersaLink C405 is an excellent printer, scanner, copier and fax for the home or small business. Although it does many tasks, and is able to work over a network, it is easy to set up and use. The print quality is great as is the speed. It is my dream machine. Thank you for producing it.
Date published: 2019-05-16T00:00:00-04:00
Rated 5 out of 5 by from Great laser printer / copier / scanner / fax that also supports loading two paper sizes simultaneously (w/ optional second paper tray)We needed a new multifunction laser printer (w/ copier / scanner / fax) that prints in color and b&w, that also supports loading regular and legal sized paper simultaneously. The C405 VersaLink fits the bill perfectly.Only drawback so far is that we wish we'd known in advance that the legal size paper tray would stick out of the front of the printer when loaded with paper. That's not ideal, but it's also not a big problem once we got used to it. Still, a redesign there might be helpful.Anyhow, the printer works great -- was fairly easy to setup (but probably not for total novices) -- and is doing its job well so far. We're very happy with the purchase.
Date published: 2018-01-29T00:00:00-05:00
Rated 5 out of 5 by from Very user unfriendly, toner is very expensive compared to competitiorI previously had another brand multi-function, so my comments are comparing to my current Xerox to a competitor multi-function. Set up is not user friendly. Scanning is not user friendly (possibly because setup isn't complete?). Competitor multi-function was very plug and play and had a wonderful scan-suite which allowed merging of multiple documents scanned into 1 PDF, cropping, and other visual modifications before saving all from my computer's desktop. To scan with the Xerox, I have to plug a USB drive into the printer, scan and save 1 document at a time, then move the USB drive to my laptop for manipulation, even though the printer is wired directly to my laptop. Need to order toner soon. It cheaper by the cost/page to purchase a new competitor printer (which comes with toner) than to purchase toner for the Xerox. I'm switching back to the competitor.
Date published: 2019-02-03T00:00:00-05:00
Rated 5 out of 5 by from Great Printer at small priceA great printer for a small office, amazing and functional features. Very good.
Date published: 2019-04-08T00:00:00-04:00
Rated 5 out of 5 by from regretful buyer - Jams often, and is VERY difficult to 'unjam'This printer jams more than any printer I've ever used. To get the paper jam out you have to take it apart - from the back, which means I have to move it each time. and then once you remove the imaging cartridge, sometimes the guide flap in the paper drawer gets flipped, and you have to pull the entire thing apart to see and reach the switch to flip. The printer NEVER goes back online without turning it off and then waiting about 3-5 minutes for it to reboot. Xerox service has told me the issue isn't really that bad. easy for them to say...............
Date published: 2019-03-15T00:00:00-04:00
Rated 5 out of 5 by from Excellent productwe really like this all in one copy, scan printer for our everyday office work, it is fast and efficient, I really recommend this prodict.
Date published: 2019-04-29T00:00:00-04:00
Rated 5 out of 5 by from This product has everything needed for a small office!I ordered this product for my home office; we have a larger Xerox machine at our corporate office and in fact we have only had Xerox machines their for the last 30 plus years. Xerox products have always been reliable with low cost of operation and 24/7/365 support. Our sales representative is very knowledgeable and regularly checks on us to make sure we are satisfied. I couldn't be happier with my new Xerox Versalink C405 machine; it copies, faxes, scans and emails. Setup and use of this product is super easy and I was surprised to find how reasonably priced it was considering all of its many features. I would highly recommend this product to anyone. On a scale of 1 to 10 it is definitely a 10 in my book.
Date published: 2018-11-08T00:00:00-05:00
Rated 5 out of 5 by from This product has the best print quality of any other brand of printer that I have used.This printer is used to support a small business and is excellent. It is easy to set up and works like a charm. There have been no maintenance issues in the months that this printer has been in use. This printer replaced both a Brother laser printer (which was good) and an HP laser printer (which was terrible) and is more than capable of handling the workload of both printers. This is the only printer that I have ever reviewed and it is also the only printer that I intend to use for the business going forward,
Date published: 2019-05-01T00:00:00-04:00
Rated 5 out of 5 by from VersaLink C405Overall we like the VersaLink C405. The ability to scan up to 100 pages/document is very useful. We've only experienced what seemed like a paper jam (which was just the feeder getting a little ahead of itself) when we've processed large batches. It's very helpful to be able to save contacts although I would like the menu to be a little more intuitive (never read any instructions which would no doubt help). It prints in beautiful color but the scan and print in color isn't as vibrant. It's our only machine with double sided capability so we rely on it for that for both scanning and printing. Also the scan and skip blank pages function is awesome! The only drawback for us is the cost of toner. Toner is very easy to change.
Date published: 2019-05-16T00:00:00-04:00
Rated 5 out of 5 by from Super fastBought 2 months ago. Had an issue, but Xerox was quick to address and replaced the copier. Pleased with the ease of use and the speed of printing/scanning/copying.
Date published: 2018-12-26T00:00:00-05:00
Rated 5 out of 5 by from scanning:0This product works well as far as printing and faxing. I find there are a lot of steps to scan a document. I dread when I have to scan something because i know it's going to take awhile
Date published: 2019-04-17T00:00:00-04:00
Rated 5 out of 5 by from Not User friendlyEvery time we print, the paper tray option always pops up, you have to press the button "ok" to print even though we already set paper tray preference. and the scan set up is too difficult. Even though our company's IT Administer could not figure it out how to set up the scanner. We used it for more than a year still cannot set up the scanner functions - like scan to email, scan to folder...
Date published: 2019-01-18T00:00:00-05:00
Rated 5 out of 5 by from My Favorite!I've had the VersaLink C405 a few months now and have to say, that of all the printers I've had over the years, it is the BEST! Was easy to set up, wireless printing is fast and the print quality is excellent!
Date published: 2017-05-12T00:00:00-04:00
Rated 5 out of 5 by from This product is horrible.This product is the worst printer I have ever used. If a tray is opened and checks added to the tray, you must reset the machine or it well not print. If you try to print labels or envelopes, you have to manually change your paper type to labels or envelope for it to print. When scanning or printing, if the printer jams, it is virtually impossible to reset the machine without turning it off. When restarting the machine, all documents in the print queue are deleted. The automatic document feeder top is always popping open and therefore creating a jam.
Date published: 2019-05-21T00:00:00-04:00
Rated 5 out of 5 by from Great machineEasy to use, great quality. The touch screen makes it easy to navigate through options. Print quality is really great and easy to program for lower quality when needed. Multiple ways to access info and services. It's also nice that it uses an 'app' system so users familiar with common tech like smartphones will have an easier time learning the machine. I use this in a small office setting where print, fax, email, and scanning is essential. Love this machine!
Date published: 2017-06-27T00:00:00-04:00
Rated 5 out of 5 by from Okay ExceptI am happy with the C405, as it prints well and is fast. But we do have issues that make the C405 problematic. The scan feature works okay, but getting it set up to work was a real pain. We had to contact your technical support team to get it set up. Then the technician had to take over control of my laptop. Another problem is the control panel. It should be easier to use. But the screen gets locked at times so that we cannot use the printer.
Date published: 2019-06-13T00:00:00-04:00
Rated 5 out of 5 by from Good Printer OverallFind this printer to work well in our office of 3 employees. Speed and quality of print is good. We do prefer the print quality of our older machine (wax based printer ink). Easy to setup and use.
Date published: 2018-04-27T00:00:00-04:00
Rated 5 out of 5 by from Does the jobEasy to set up. Works well and offers many adjustments.
Date published: 2019-02-27T00:00:00-05:00
Rated 5 out of 5 by from Reliable, quality printsWe purchased this printer over others for the features of 2-sided printing, color laser printing, multifunction, & wireless printing. It is very reliable & prints high quality. It had to be set up by a specialist and occasionally we need to contact them for assistance with something new. But for day to day use it is easy and reliable, which is the most important thing in the end.
Date published: 2019-02-04T00:00:00-05:00
Rated 5 out of 5 by from Great printer, so-so scannerThis is a really good printer for a busy office that doesn't do a lot of scanning. In our accounting office, we have to scan a lot of tax documents into our server, but they are not all perfectly flat papers and it gets jammed up easily. There is also not a lot of space to put larger documents, so you will have to split them up. We probably would have chosen a different machine had we been more aware of these issues. Otherwise, it prints fast and is a really good quality print.
Date published: 2018-10-30T00:00:00-04:00
Rated 5 out of 5 by from Compact, fast, commercial grade that you can set up easilySet up is easy. Wireless printing from iDevices is easy.Scan to email was a little tedious to set up but works well when set up.Footprint is compact for a commercial machine that is super fast to print.
Date published: 2019-06-18T00:00:00-04:00
Rated 5 out of 5 by from This product serves my needsThis meets my high volume needs in the department where I work. Very happy with this product.
Date published: 2019-01-15T00:00:00-05:00
Rated 5 out of 5 by from This product is horrible.This has been trouble from day one. It breaks down at least once a day. Have had IT working on it for weeks. Hate it. Tried to return it, but it was too late. We have been using alternate printers/scanners due to unreliability. Every time I print something I have to walk to another office. I would ratherdo that than have it jam and have to turn it off again to clear.
Date published: 2019-04-01T00:00:00-04:00
Rated 5 out of 5 by from Excellent Print QualityPrint quality is excellent in Text, Graphics and Photo's. The 600x600 8 Bit Depth really outclasses some 2400x1200 or 2400x2400 1 bit depth higher resolution laser-printers. The 8 bit depth leads to some really nice transitioning and blending of colors opposed to 1 bit just being on or off per dot (toner or no toner). With this printer instead of the dot being just on or off it allows for up to 256 different shades of a single color on a single dot creating variable toner volumes which results in a much more accurate and blending color reproduction, the 8 bit depth is the main reason I bought this printer. As far as speed it cranks pages like crazy, while printing duplex after the first sheet is out there is another coming out right away to go back in to be duplex-ed. Scanning is pretty good as well, not the best but prettaaay prettaaaay prettaaaaaay pretty good. It can be a pain to setup if you do not know what you are doing but look at it this way, once you get everything setup it cranks page after page of high quality text and images. The other features as far as apps are the usual sort, I like the Translate app the most but don't really use the others except scan to E-Mail. A must buy, set it up properly and you will not be disappointed.
Date published: 2018-06-26T00:00:00-04:00
Rated 5 out of 5 by from Exellent multifunction printerExcellent multifunction printer for the price. very easy to use. the only downside is the initial configuration which it will be a little difficult if you don't have IT skills.
Date published: 2017-11-02T00:00:00-04:00
Rated 5 out of 5 by from Really Great Printer!Easy to set up, easy to use. Prints fast and settings are easy to access. Print quality is great, scan quality is great.
Date published: 2018-11-07T00:00:00-05:00
Rated 5 out of 5 by from This is the best device we have in the office.We wish every device we had in our office worked as seamlessly as Mr. Xerox. The ease of use is one of the advantages. We can press a button and get a scan, fax, or print job going quickly.
Date published: 2019-04-16T00:00:00-04:00
Rated 5 out of 5 by from All you will ever need in a printerOut of all the printers we have used in this office the Versa C405 has been the best! The speed, color quality and it being user friendly sends it over the edge. If I would recommend any printer it would be this one.
Date published: 2019-03-18T00:00:00-04:00
Rated 5 out of 5 by from hard to get set up correctlytook months to get someone to get the machine set up and still have issues with certain features
Date published: 2017-07-25T00:00:00-04:00
Rated 5 out of 5 by from Excellent for small business useThis machine is good for small businesses without a lot of volume. It can only handle small jobs (scanning, etc.- possibly because of our slow internet). We use it daily and it gets the job done.
Date published: 2019-01-07T00:00:00-05:00
Rated 5 out of 5 by from Great Printer instruction manual??Great printer, speed and quality of print but setting it up is a task. Few things are automatic, and the instruction manual very long and could be better written. This is my first Xerox printer and I will admit that I know how HP works from experience but they no longer had a printer I wanted and Xerox did. Now it is an office printer and I think they expect the office to have a tech to set it up but just the same all of the accounting functions are not need in my home office and this has complicated my life. I think Xerox should come up with a simpler mode for those of us that don't need all of the user modes and functions. Guest user, which is all I use, has too many restrictions and setting up user's functions appears to take more time than I have .
Date published: 2019-04-17T00:00:00-04:00
Rated 5 out of 5 by from This is a fast printer with great qualityWe have had Xerox printers in the past and replaced a wax cube style printer with the Versalink. It is quick, and spools jobs well! The print quality is very good, no matter what media is being used! The interface could be a bit more intuitive but otherwise it is a great value for the price point! We would recommend it wholeheartedly!
Date published: 2019-02-13T00:00:00-05:00
Rated 5 out of 5 by from Great All - In - OneMy previous printer "passed on" and I needed a printer that works fast and has pages ready when I need them. The printer was here before delivery and I appreciate that this printer is designed to work as hard as I do. The print is clear and precise and the coloring is beautiful. I did have some technical issues in the beginning but with no frustration due to the tech specialist assisting in such a timely manner I lost no time or work. Wishing I was a bit more tech savvy but it all worked out. Great printer and wouldn't mind if in the future it served it purpose and had to "pass on", I would just get the next upgrade of its kind.
Date published: 2018-11-24T00:00:00-05:00
Rated 5 out of 5 by from 2 Major IssuesI have two major issues with this printer. The first is that this is the only printer on our network that takes 5-10 seconds for the print dialog box to show up. Then, once print is pressed, it takes another 10 seconds to print. Once the print is going, it prints fast, but sending it to the printer is a PAIN. I have tried MANY different things to fix this and nothing works. The second major issue I have with this printer is the toner. Xerox has made it to where it will detect an off-brand cartridge, forcing you to purchase genuine Xerox toners. I guarantee you will spend as much on the toner as you will on the printer within one or two months of owning the printer. Guarantee. It has forced us into a situation where we have to refill the existing cartridges, which is annoying and messy. It is an abomination to see how much toner is left in the cartridge when it is forcing a refill. I thought this printer would solve our problems and be perfect. I had high hopes. Those hopes are crashed and now we must suffer with this printer until we are willing to spend a lot of money in search of the perfect printer for our needs. I would NOT recommend this printer to anyone.
Date published: 2019-03-28T00:00:00-04:00
Date published: 2019-05-06T00:00:00-04:00
Rated 5 out of 5 by from this product is not user friendlyI takes an act of god to figure out how to use this product with your computer. it seems if you don't have any knowledge of Xerox or how to use them it's a pain in the rear end!!!!
Date published: 2019-06-12T00:00:00-04:00
Rated 5 out of 5 by from Excellent Speed: Quirky Wireless CapabilitiesAfter many years of loyalty to HP I finally decided it was in my small-business' best interest to give Xerox a try. We purchased this machine along with a stand and a wireless component. Set up was a OK once we were able to figure out what pin setting the base of the machine needed to attach properly to the base. (The instructions were out of date and did not list our particular machine.) Very impressed with the speed and quality of printing! Wish Xerox made scanning software for this machine like HP does as we were forced to figure out another conduit. Microsoft was not the answer and we ended up choosing to use Adobe's. A bit clunky but works well enough.I would buy again.
Date published: 2019-02-27T00:00:00-05:00
Rated 5 out of 5 by from Extremely difficult to setup, more difficult to get support.I want to like this machine because it is heavy and the box broke after it was delivered. Other than that, i am not sure I can support keeping this unit for the average office without an IT department. The setup for this unit is very cumbersome and complicated. You can get it to print, but trying to setup connecting to a network or other basic MFP functions is impossible. I see people asking the same question over and over - How do you get the "Scan to ....." feature working and Xerox provides zero help or answers to this repeatedly asked question.
Date published: 2017-08-28T00:00:00-04:00
Rated 5 out of 5 by from Love it, so far!So far, so good! We are happy.
Date published: 2017-10-27T00:00:00-04:00
Rated 5 out of 5 by from Pretty good printer but have had some issues with the driversWe purchased the C405 for our team a few months ago. The printer works well right out of the box, but we have run into some issues when a user attempts to print without having run the driver installation. What happens is that the printer errors, occasionally, and when it does, the only way to recover is to find the user who sent the print job without having run the driver installation, have them remove their job from the print queue, and then the only way to recover the printer is to cycle power to it. This has to be the dumbest dependency ever. Why can we not just cancel the print job and clear the error from the menu? Finding the source can be a pain sometimes, especially when someone from outside our team decides to send a job to this printer using the default Windows drivers. And even though the boot time is fairly quick, it is still a pain. Otherwise, it is a pretty nice printer.
Date published: 2019-04-15T00:00:00-04:00
Rated 5 out of 5 by from EXCELLENT PRODUCT FOR THE NORMAL CONSUMERExcellent machine! Buy it now.
Date published: 2019-05-09T00:00:00-04:00
Rated 5 out of 5 by from Fast print/copier.Purchased the Xerox VersaLink C405 to replace a Brother multi-function printer. It has been very reliable with great print quality and speed. I would not hesitate to recommend C405 to anyone.
Date published: 2019-05-06T00:00:00-04:00
Rated 5 out of 5 by from Very good printer, the print quality is excellent, both color and black/white.The biggest issue i have is when I make copy without use the the paper feeder. When I place the paper to be copied directly on the glass and make the copy, I then have to tell the printer I am done...if I don't, i get caught in an endless loop, with the printer asking me to continue. The only way to get out. as far as I can tell, it to turn off the printer. I feel a printer this smart, should not have to be told I am done making the copy.
Date published: 2019-05-13T00:00:00-04:00
Rated 5 out of 5 by from superbdependable sweet machine love it glad our hp broke we were recomended try xerox am so glad
Date published: 2018-12-15T00:00:00-05:00
Rated 5 out of 5 by from TOTALLY WASTE OF MONEY, SHOULD NOT HAVE PURCHASED Xerox Versalink C405A few days after I purchased Versallink C405, I needed to contact Xerox support to get the printer to print on my network. It worked for a week and stopped working. In the 16 months I have owned the C405 it was functioned correctly on my network for about 20-25 days. As I write this review it has not worked for the last 6-7 months. I have new state of the art Thinkstations and ThinkPads and none of them can print color displays when needed. Buyer Beware, carefully carry out your due diligence when considering the Vesalink C405 as your new color printer. I would not purchase it again, period.
Date published: 2018-10-25T00:00:00-04:00
Rated 5 out of 5 by from This product worked for a day or so then stopped, with error code 062-393This product came recommended by local dealer, online price was cheeper so I purchased direct from CDW (Xerox Online). As indicated above, the unit worked for a few days then this error code 062-393 popped up. Called in and was told, after a few transfers that the unit needed new firmware. When Customer Service didn't send the firmware by email as promised, I tried to upload it from the web, using both a MAC and Windows computer, and the device itself, without success. Thus, I returned it, along with the extra tray and stand I purchased with it. The machine was fast when it worked, albeit the document feeder was super loud at first.
Date published: 2017-05-07T00:00:00-04:00
Rated 5 out of 5 by from This product has great featuresThe overall performance of the VersaLink 405 is good. It's fairly easy to use. The ink is pricey!!! I have difficulty downloading the drivers needed to support the software I use which causes some frustration.
Date published: 2019-04-08T00:00:00-04:00
Rated 5 out of 5 by from Great features an fastGreat copier and scanner very fast and reliable. I would recommend this to anyone looking for a new copier.
Date published: 2018-11-14T00:00:00-05:00
Rated 5 out of 5 by from I have had this product in use for the past 3 months. it has been very dependable.Print quality is excellent. I typically use draft mode and that too is more than adequate for me on most of my printing. I like the display and ease of operation. I felt that the pop up tab you put up for legal printing was a little too small and would have preferred a slide out tray extension. I was disappointed that the fax feature requires a dedicated phone line. Small one person office and I can't see getting another phone line at $50/month for a couple of faxes a month. Anyone know another way, please let me know. Overall I am happy with this product and would recommend it to others. I have 3 Xerox printers and have been satisfied with each of them.
Date published: 2019-03-04T00:00:00-05:00
Rated 5 out of 5 by from Excellent printer.First off the print quality on this is one of the best on a laser-jet I have ever seen, with the 8-Bit Depth to the 600x600 resolution makes it seem like a 2400x2400 dpi printer! The color transitions for graphics and photo's are superb however it does struggle a little with blacks in photos, it is as if its all black and there is no in-between. But still excellent graphic and photo quality. Text is Excellent from a 10pt font up, nice crisp and clear. Below a 10pt font it still prints good but a higher resolution printer will be more effective in that department. The claim to fame as far as output quality on this printer is the 8 Bit Depth which allows 32 different shades per dot opposed to standard 1 bit depth which is either on or off (It either puts toner on the dot or it doesn't it cant blend the colors) this makes transitioning into different colors more seamless and colors that are more accurate. It is kinda difficult to setup but I had all the functions up and running through the course of the evening, no real problems there for me at-least. As far as speed it just cranks page after page. While printing duplex as soon as the first sheet finishes the second is already popping out to go back in to be duplex-ed (don't know if that's a word :). I am very satisfied with the printer. I use it for my home office and have had it for 2 weeks and have about 1300 pages through it with no jams or problems at all. Would buy again 10x over :)
Date published: 2017-11-02T00:00:00-04:00
Rated 5 out of 5 by from Just Don't Do ItWe've had this printer for over a year now, and it's been the bane of my existence. Everything from setup to simply printing envelopes has been a complete hassle. When printing more a few pages, the machine often stops to reset itself multiple times. Envelopes and card stock jam frequently, sometimes with each and every copy. We are one more paper jam from an Office Space situation. In short, don't waste your time and money like we have.
Date published: 2018-08-24T00:00:00-04:00
Rated 5 out of 5 by from Ups and DownsPrints very well and quickly. The issue is the interface is terrible. The scan routine is so bad that we implemented a third-party app to control scanning. If Xerox fixes the interface and makes it easier to control, then this machine will be supreme in its class.
Date published: 2019-04-16T00:00:00-04:00
Rated 5 out of 5 by from The Best That I've Ever Owned Thus FarI purchase this printer, copier, fax ect., to have in my office for my new insurance business. Not being electronic savvy, I had to call the support team multiple time during the first week of owning the machine to get it functioning properly. Those guys in the technical support department was very patient with me and help me resolve all my issues. Never did I get a negative vibe from any of them although I know me being totally illiterate to the machine it had to be difficult having to repeat the same thing over and over. The machine itself, after getting everything setup correctly, has operated flawlessly. This Is a very good product and I recommend it for any size business.
Date published: 2017-09-26T00:00:00-04:00
Rated 5 out of 5 by from scan to email/usbFast response, notifies errors and easy web management. Also easy to send emails outside the domain.
Date published: 2017-06-27T00:00:00-04:00
Rated 5 out of 5 by from Average Printer/CopierPrinting can be difficult if not printing standard size paper. Feed tray to print/scan pulls in crooked since day 1. Pulls colors great to print/copy.
Date published: 2018-03-01T00:00:00-05:00
Rated 5 out of 5 by from runs out of expensive toner rather quicklyWhen the machine is running properly it is good. The settings sometime change and then things go a little crazy. It seems to use a lot of toner. The cartridges are smaller but they are more costly then my older copier/printer. When it runs out you really need to have some on hand. It shuts completely down. The service is excellent. It may have taken then a while to figure out what ways going on with my ever changing settings but they responded every time.
Date published: 2018-10-29T00:00:00-04:00
Rated 5 out of 5 by from Great all-rounder with great touchscreenWe needed a new printer to step up the quality, but at the same time we wanted to remove an old inkjet multifunction that we used mainly to scan. Couple of months in and we're really pleased with the scan to Google Drive app that was included. Quickly scans and loads directly to our shared Google Drive. I'm looking forward to seeing what new apps come along, but we're pleased to have replaced older printers with this. It's not the smallest of printers - but a lot smaller than lots the multiple machines previously. One other welcome thing was the way it plays nice with Macs, Windows and Apple iPads / iPhones etc... zero issues there. I'd recommend for any office that wants something easy and solid - hopefully it'll last for years.
Date published: 2017-05-11T00:00:00-04:00
Rated 5 out of 5 by from Great for office!This printer really does a fabulous job of both color and black and white prints, copies, and scanning. My last printer purchase was about 10 years ago, so this technology is much improved over my previous printer. Love it.
Date published: 2018-04-27T00:00:00-04:00
Rated 5 out of 5 by from many featureseasy to use and has all of the functions I need
Date published: 2019-06-17T00:00:00-04:00
Rated 5 out of 5 by from Everything About it is GreatEverything About it is Great I have had over 50 different types of printers / all in ones /fax machines and so far this is the very best !
Date published: 2017-11-29T00:00:00-05:00
Rated 5 out of 5 by from LOVE THE VERSATILITYFiguring it out took some time - but once done - works great - does all as promised.
Date published: 2018-10-05T00:00:00-04:00
Rated 5 out of 5 by from Good PrinterAssembly is easy, but you may need two people to place it on the base. I love all the features and the touch screen. Not too noisy during printing. Our office really enjoys using this printer.
Date published: 2018-11-21T00:00:00-05:00
Rated 5 out of 5 by from Product has great featuresI have 3 Xerox Workcentre 6605 printers that are workhorses. I bought this printer at an auction, brand new, unopened. It was a breeze to set up. Had my first document printed in minutes. I love the speed and print quality.
Date published: 2019-01-20T00:00:00-05:00
Rated 5 out of 5 by from Happy customerwe are very happy with this acquisition. It works fast and scanning 2 sides is a way faster than the older one.
Date published: 2018-02-07T00:00:00-05:00
Rated 5 out of 5 by from Still not workingI don't want to rate the printer until I actually see it printing. Our IT tech with "help" from Xerox still hasn't got it working. I bought this reading that it was user friendly. That's probably the case when installing to one computer but not so much when installing on a network. All the Xerox tech people know how to do is read the instructions on the website...yeah, we can do that. So it's been two weeks trying to get the printer up and running. One star for now...
Date published: 2017-08-02T00:00:00-04:00
Rated 5 out of 5 by from So Far So Good!Extremely easy to setup. From opening the box to printing the first page took less than 15 minutes! This printer's connectivity was the easiest I've ever experienced! Great business class printer!But where's the Owner's manual though???)
Date published: 2018-02-03T00:00:00-05:00
Rated 5 out of 5 by from We didn't receive an onwer's manual with the productI am sure this machine can do so much more than we can figure out, but without an owners manual included it makes it difficult. the machine takes a while to wake up which slows down printing speed. Scanning should be easer but it's not. I actually now dread having to scan something. It is not user friendly
Date published: 2017-11-14T00:00:00-05:00
Rated 5 out of 5 by from I recommend this productThis is a great copier/printer! It's faster and easier to use than our old printer.
Date published: 2018-10-04T00:00:00-04:00
Rated 5 out of 5 by from This printer is not user-friendlyI am relatively tech-savvy, but I found this printer not easy to use. Most printers I have used can automatically detect paper or envelop size without having to set the size in multiple places. However, this printer requires the user to reset the paper size every time paper is loaded. The paper size also has to be set on the computer when printing. If the size doesn't match on the two different places you have to set it, then the printer won't print. And it doesn't provide an error message either. It just won't print.When I first bought the printer, I literally spent about 6 hours total on the phone with tech support on two or three separate occasions trying to get envelopes and labels to print. Turns out there was just one little setting buried in there that I hadn't set correctly. Another time there was something in the excel file that was not agreeing with the printer. The user guide was not helpful in figuring these problems out either. I must say that, though it took a very long time to fix, tech support was very helpful and nice.Now that I know the tricks of using this printer, I can make it work fine. The paper tray does not open and shut smoothly, but that isn't a big deal. But this printer sure had a high learning curve.
Date published: 2019-04-08T00:00:00-04:00
Rated 5 out of 5 by from Great print qualityPrints quickly. Quality of prints is excellent. Once set up, very easy to use. Setting up on small company network had some difficulties that took significant effort from savvy computer professionals to address. Some advanced features we still could not get to work, ex., sending scans to email addresses. Overall, very pleased with great performance at reasonable price.
Date published: 2019-05-17T00:00:00-04:00
Rated 5 out of 5 by from Nice looking but hard to useScanning is a pain, wireless printing is spotty at best. Makes great copies but that's about it.
Date published: 2019-04-02T00:00:00-04:00
Rated 5 out of 5 by from Printer Great/ User Interface TerribleThe device works well; prints nicely and expeditiously. The user interface is beyond bad. We actually downloaded a third-party program to improve communication with printer and, therefore, functionality. When Xerox creates a better GUI, the device will be supreme to all others in its class.
Date published: 2018-01-29T00:00:00-05:00
Rated 5 out of 5 by from This is a really cool product for this price range.The control panel is much like an iPad with apps you can add or delete. Very nice. Works great, very fast super versital and the easiest device I have ever set up. The wizard was amazing. I only held back on the 5 star rating as I have only had the machine 3 weeks.
Date published: 2017-05-11T00:00:00-04:00
Rated 5 out of 5 by from It is easy to use and fastI am satisfied with this product, to be honest is very convenient for our office.
Date published: 2019-06-06T00:00:00-04:00
Rated 5 out of 5 by from Best small business printer, ever!This is the best printer I have found in a while!I have been using many other printer brands that are like this printer including Konica Minolta and Canon, and this tops all that! This printer prints 2-sided, fast, easy, scans, faxes, the whole package! One recommendation though is that make the printer set up a little easier. Not a problem with me since this is for a tech support company.I cannot have asked for anything better for this price tag - small, meets and beats standards, everything! 5 stars!
Date published: 2017-11-15T00:00:00-05:00
Rated 5 out of 5 by from Great machine.Love this Xerox. Very fast printing, color is very detailed and vibrant and it's easy to use. Love having the ability to fax, scan, copy and print all in one machine. Makes life so much easier in the office.
Date published: 2019-06-13T00:00:00-04:00
Rated 5 out of 5 by from Good printer but expensive to maintainThe Xerox C405DN is a good printer but unfortunately the toner is very expensive. even using the high yield capacity cartridge don't last long making color printing very expensive. In conclusion the Xerox Versalink C405DN is a good printer for a small office but be prepared to spend few bucks in toner.
Date published: 2018-10-25T00:00:00-04:00
Rated 5 out of 5 by from Too much is often to much!Some features will never be used. Honestly, it's a beautiful printer/copier/fax #everything in one but it is't for everyone. Love Xerox. Excellent brand and products.
Date published: 2018-11-21T00:00:00-05:00
Rated 5 out of 5 by from GREAT SPEEDThe speed of this printer is unreal. It was easy to set up. It has great color on anything we have printed. it gets a work out at our office, it is going for 8 hours most days. Over all it s a great printer for everything we do at the office.
Date published: 2019-03-18T00:00:00-04:00
Rated 5 out of 5 by from Hardware issuesWhile the interface is easy to use, we have only had the product for a month and have experienced 2 major outages. First was a failure after a power outage, the fix was to unplug the unit, leave it unplugged for 15 minutes, and then power it back on. Odd to say the least, and wasted a lot of time troubleshooting before getting that 'fix' suggested to us. Second (a week later) was a drum replacement that was requested by Xerox after we replaced the Magenta cartridge and the printer would not recognize the new cartridge. This will be a 2 day outage, if in fact the drum replacement fixes the issue, which Xerox support has not guaranteed that it will.
Date published: 2018-11-28T00:00:00-05:00
Rated 5 out of 5 by from Cost effective printer, easy to set up.We bought this printer for our office staff of five individuals. It works well for our needs. Our only concern is with one of our older computers the device will fault at least once a day and prevent one of our workers from printing. We have tried to troubleshoot the issue and cannot resolve the problem.Other than that, printer works great we have attached the WiFi adapter and we use it on occasion to print from our phones. It was easy to setup on all computers with the Xerox setup program and the ink lasts quite a while for the price-point.
Date published: 2019-04-15T00:00:00-04:00
Rated 5 out of 5 by from The product has been excellentIt prints quickly and it's easy to use, has great color quality.
Date published: 2018-11-28T00:00:00-05:00
Rated 5 out of 5 by from Excellent printerI was looking for a business class printer that would work well in my home. This is perfect. Fast, quiet, and great printing! Great features, too.
Date published: 2017-08-29T00:00:00-04:00
Rated 5 out of 5 by from Excellent for Small OfficeWe use this printer for our Homecare Services startup. We have a print volume of around 3000 pages a month and it handles it well without any issues. Setting up the printer is not easy though, and I still can't get the Scan to Email function working. Faxes work great.
Date published: 2018-01-29T00:00:00-05:00
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