How Lenovo Services Improve the Work from Anywhere Experience

TheDevice is Only Part of the Solution

Wherever you may work, your employees all need the samething: powerful, secure, dependable technology that allows them to beproductive in the office, on the road, at home or in a remote location.

However, for employees in a hybrid work environment, thereis more to it than that. Any device must be configured, deployed, managed,maintained, updated and secured all without affecting user productivity. Andthat means a trusted ecosystem of services geared to every stage of a PClifecycle.

Luckily, Lenovo not only delivers the hardware, but also softwareand crucial services that satisfy user needs at all stages of deployment anddevice lifecycles; lifting the burden on hard-pressed IT teams.

Zero-TouchDeployment: Keep the Modern Workplace Productive

Distributing devices and software slows productivity in theoffice not to mention the modern workplace. Lenovo and Microsoft can help you avoid slow deployment, employeedowntime and decreased productivity. Windows Autopilot simplifies the waydevices get deployed, reset and repurposed, with an experience that iszero-touch for IT, freeing your teams for more challenging work.

The PC ships directly to the employee, wherever they are,and Windows Autopilot simplifies and controls the whole installation processthrough fast, cloud-based deployment. With employees being scattered acrosslocations more now than ever, setup and pre-configuration services allowdevices to be ready to use out of the box and supported remotely; enablingsafer, hybrid environments.

PremierSupport: Advanced PC Services for Anywhere, Anytime Business

Once deployed, whether your users are in the office or inthe field, sooner or later they will need support. Enter Premier Support ahighly efficient, cost-effective way to manage routine support tasks, free usersto focus on strategic efforts and increase remote productivity.

With Premier Support, your employees have direct access toelite Lenovo engineers who provide unscripted troubleshooting and comprehensivesupport for hardware and software. That means less downtime. So when things gowrong, your users get back to work faster.

More than a standard support offering, Premier Support also helpswith issues remote employees are bound to encounter. With a dedicated singlepoint of contact for advanced support, this includes assistance with anythingfrom common software (such as Windows and Office applications), to devicetroubleshooting, as well as support for peripherals such as Wi-Fi, networks,printers and more; enabling peace-of-mind among remote workforces.

ThinkShield:Protection that's Built in, Not Bolted on

ThinkShield is Lenovo's comprehensive portfolio of securityofferings across device protection, threat and data protection and securitymanagement that seamlessly integrates with Think devices. With a fully customizable portfolio ofsolutions, ThinkShield helps keep businesses ahead of dangerous, costlybreaches to sustain productivity and a positive employee experience.

ThinkShield's automated and intelligent solutions make ITteams more effective, too. When admins can spend more time on the big pictureand less time on small issues, they can drive innovation and growth. With protectionthat creates huge efficiencies, you can streamline IT administration, improve remoteend-user experience and provide a platform for businesses to compete safely andeffectively.

In other words, ThinkShield proactively protects criticaldata and business technologies without slowing down your users, enablingeffective and safe remote work environments for today's modern workforce.

SentinelOne:Securing the Edge to Enhance Productivity

Your most sensitive data lives on the endpoint and in thecloud. Protect what matters most from cyberattacks by fortifying every edge ofthe network with real-time autonomous protection. With patented AI models thatlive on each device, SentinelOne software helps predict tomorrow's attackstoday and enables devices to self-heal from any attack instantaneously.

SentinelOne replaces legacy anti-virus with AI that lives onevery device. With this next-gen AI protection, attacks can be predicted withautonomous prevention, detection andresponse securing remote workers with ease. SentinelOne deploys in seconds and protects remoteworkers on different PCs, IoT devices and cloud workloads.

Visit CDW.ca/Lenovo or contact your CDW Account Manager to learn more about Lenovo'scomprehensive portfolio of services and security solutions.