Managed Detection & Response (MDR)
Expert-led, always-on protection you can trust.
Stay ahead of cyberthreats with CDW's Managed Detection & Response (MDR) service, which is built to integrate seamlessly with your existing technologies, including EDR, XDR and SIEM. CDW's MDR service delivers advanced threat detection through automated event correlation, ensuring rapid incident qualification, response and containment.
CDW's MDR Service Advantage
Enhance your defences and maximize your security investments
Enhance your defenses and maximize your security investments with our Managed Detection and Response (MDR) services. Tailored for organizations of all sizes, our adaptable solutions evolve with your business.
Simple Pricing with Cost Predictability
Our pricing structure is designed to be simple, easy to understand and predictable, ensuring there are no hidden costs or unwelcome surprises.
24/7/365 Protection
With CDW’s experienced cybersecurity team on your side, your business is protected around the clock. Our experts proactively manage and monitor your security environment, allowing you to focus on business growth with peace of mind.
Rapid Incident Response
Our MDR service ensures swift identification, qualification and containment of potential threats, minimizing downtime and reducing risk to your business.
Leverage Existing Investments
Our MDR service integrates smoothly with your existing infrastructure, helping you strengthen your defences, maximize the values of your current security tools and reduce the need for costly replacements.
Ready-to-Scale Service
Whether you're a small business or an enterprise, CDW’s MDR service is tailored to meet the unique needs of organizations of all sizes and industries. As your business evolves, our security solutions adapt to keep you secure.
CDW's MDR Approach
Your Trusted Partner in Proactive Threat Management
Our 24/7/365, expert-led MDR service is not just reactive but proactive. It ensures that the environment is continuously monitored, threats thoroughly investigated and swiftly contained.
CDW is continuously evolving its containment and response actions. For a complete list of supported response actions, please reach out to your CDW account team.
Elevate your cybersecurity
with CDW’s MDR Elite
Take your cybersecurity strategy to the next level with CDW’s MDR Elite service, designed for organizations that require advanced, proactive protection. The MDR Elite package includes continuous dark web monitoring, tailored vulnerability management reports and personalized quarterly briefs with a dedicated cyber risk advisor. Additionally, your organization receives an annual allocation of risk advisory hours, providing flexible support to address your most critical needs as they arise. With CDW’s MDR Elite service, you receive a holistic, expert-driven approach to strengthen your defences, minimize risk and stay ahead of cyberthreats.
Risk Advisory Services Include:
Our all-Canadian Security Operations Centre (SOC)
CDW operates a 24/7/365 national operations centre (NOC) to act as a single point of contact for customers experiencing issues with any CDW managed service. The CDW NOC performs deployment, monitoring and management activities – which are part of the managed system.
All monitoring notifications and service requests are directed to our all-Canadian security operations centre (SOC) for remediation and resolution. Our SOC records, classifies, prioritizes and resolves incidents reported by our customers or alerts generated by any monitoring agent.
The SOC is available for customers to review and update their recorded incidents and produce reports of their SOC activities. NOC/SOC staff are comprised of level one, two and three specialists who may perform their duties from any CDW office or remotely.
How CDW's Multisignal MDR Service Shields Canadian Organizations from Emerging Threats
CDW's MDR service tackles some of the toughest security challenges, minimizing your attack surface and protecting your business.
Customer Challenge
Plus de 60 %
Over 60% of Canadian organizations reported at least one data breach in 2023, according to CDW's 2024 Cybersecurity Study.
How We Solve It →
How we solve it
Our MDR service offers advanced threat detection across the entire attack surface and helps identify and neutralize sophisticated threats, ensuring proactive protection against an increasingly complex threat landscape.
Customer Challenge
Finding and retaining skilled IT talent is becoming increasingly difficult and costly for companies, resulting in a potential decline in overall productivity as they struggle to fill critical roles.
How We Solve It →
How we solve it
With a dedicated all-Canadian security operations centre (SOC), CDW offers localized, expert support, removing the burden of maintaining an internal team and providing a cost-effective, outsourced solution.
Customer Challenge
Internal IT teams are often overwhelmed by the sheer volume of security alerts.This can lead to missed or delayed responses to critical threats.
How We Solve It →
How we solve it
CDW’s streamlined process focuses on rapid detection and containment of threats, reducing the noise and prioritizing real risks, so your IT team can avoid alert fatigue and focus on mission-critical tasks.
Customer Challenge
Organizations in highly regulated industries such as finance, healthcare, education and the public sector need to adhere to strict regulatory standards. This requires external security expertise to ensure compliance with regulations.
How We Solve It →
How we solve it
CDW provides intelligence-backed investigations and guided remediation, ensuring compliance with industry regulations while maintaining a secure environment through active threat hunting and expert-led monitoring.
Customer Challenge
Cybersecurity Study revealed that the average downtime per incident increased across industries and business sizes compared to the previous year.
How We Solve It →
How we solve it
CDW’s MDR offers rapid detection and containment of threats, coupled with guided remediation to help businesses recover swiftly and minimize downtime, keeping your operations running smoothly.
MDR Partners
Featured MDR solutions from our partners
Fortify your cybersecurity with CDW’s expert-led MDR, powered by Microsoft
Safeguard your organization from today’s most advanced cyberthreats with CDW's multisignal Managed Detection and Response (MDR) service, powered by Microsoft Defender XDR. Extend threat visibility with CDW’s MDR leveraging Microsoft Sentinel, extending detection across your entire digital ecosystem, including third-party data sources.
Unlock powerful threat hunting and automation capabilities that reduce response times and keep your defences agile. With CDW’s proactive, expert-driven approach, your organization remains secure and resilient against even the most sophisticated cyberthreats.
Enhance your security with CDW’s MDR for Cisco XDR & Cisco Splunk SIEM
Let CDW handle the complexities of cyberthreat investigation and response with our MDR service, powered by Cisco XDR. By harnessing the powerful capabilities of the Cisco XDR platform, CDW integrates telemetry from your existing security infrastructure for enhanced threat detection and rapid response.
Boost your visibility with CDW's Managed Splunk, which extends detection across third-party data sources, enabling deeper threat hunting and automation. With CDW’s expert-led MDR service, your organization benefits from fast, proactive protection, keeping your defences agile, adaptive and always one step ahead of evolving threats.
Extend Your Level of Visibility with CDW’s MDR for Cortex XDR solution
Detecting and responding to threats has never been more challenging. CDW's managed XDR solution, powered by Palo Alto Networks Cortex XDR, helps simplify threat detection, correlation and response into one holistic solution. CDW's expert-led service can help you maximize Cortex XDR's features, including behavioural analytics, machine learning, integrated threat intelligence and advanced threat hunting.
CDW's forward-thinking, expert-led service ensures your organization remains protected and resilient against evolving cyberthreats. Strengthen your threat-hunting and automation capabilities for rapid response and a fortified defence posture.
Pourquoi CDW?
Trust CDW to manage your XDR technology
CDW has been operating in Canada for over 20 years, with an expert team of Canada-based cybersecurity consultants.
Full spectrum of IT services, ensuring seamless integration with your entire technology stack.
An unmatched network of award-winning partnerships with the most important technology vendors in Canada.
Certifications
Our service is designed to ITIL best practices. In addition to ITIL, COBIT and other certifications held by our team members, our practice is certified and compliant with:
Nous contacter
Minimize your attack surface now
Contact our experts to find the perfect MDR solution for your business. Getting a personalized quote is simple and fast.