SCOPE OF ENGAGEMENT

This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.

SELLER RESPONSIBILITIES
Includes the following tasks:
• All equipment required for install will be unboxed
• All equipment will be thoroughly inspected for physical damage or blemishes
• The Hardware Option(s) will be installed into the Desktop/Notebook
• The system will be by powered on to check for hardware compatibility and POST errors
• Any defective components will be replaced from CDW’s inventory
• The system will be configured to customers’ specific requirements
• The system will be restarted and the installed components confirmed in BIOS and/or at the software level, if applicable
• All configurations undergo a comprehensive Quality Control process
• The configured system will be re-boxed for shipment

ASSUMPTIONS
• Seller’s Account Manager will create install configuration and include service part number(s)
• Seller’s Account Manager will enter any additional instructions in to the Installation Notes of the order
• Any single desktop or notebook computer and its supported hardware options

OUT OF SCOPE
• Excludes white box/scratch build system
• Excludes printers, servers and netcom devices
• Installation of any software
• Any performance tuning, system optimization or similar activities
• Performing any Services not specified herein

SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.

PROJECT-SPECIFIC TERMS
Any changes to this SOE shall require a Change Order executed by both parties.

CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”).

TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated herein.

Option(s) matérielle(s), installée(s) dans l’ordinateur de bureau/bloc-notes (configuration CDW)

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